Return Policy

At Ahad Jeweller's, we are committed to ensuring your satisfaction with every purchase. If you are not entirely happy with your order, we offer the following return policy:

1. Eligibility for Returns
Items can be returned within 7 days of receiving your order, provided the items are in their original condition, unused, and with all tags and packaging intact.


2. Non-Returnable Items

The following items are non-returnable:

Items on sale or clearance.

Products that have been used, washed, or altered.

Customized or personalized products.

3. Return Process

To initiate a return, please follow these steps:

Contact our customer service team at 03054343108 with your order details and reason for return.

Once approved, carefully package the item and send them to the address provided by our team.

4. Refunds

Refunds will be processed after the returned item has been inspected and approved.

Refunds will be issued via the original payment method within 7-10 business days.

Please note that shipping fees are non-refundable.

5. Exchange Policy

If you wish to exchange an item for a different size or color, please contact us, and we will assist you in arranging the exchange, subject to availability.

6. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of receiving the order, and we will arrange for a replacement or refund, including return shipping costs.
For further assistance or any questions regarding our return policy, please contact us at  03184037842